Airborne AppleCare, part 2
I realize now that my "graphic warning" in yesterday's entry was a bit late - I meant it as a joke to shield readers from descriptions of me half-naked in Darth Maul boxer shorts. Unfortunately, I was way too tired when I wrote that and put the warning after the fact. ;-)
Anyway, Airborne returned this morning and dropped off Beth's laptop. We put a signed waiver on the front door as an extra precaution, and that seems to have done the trick. By the time I got to the door (which was maybe 10 seconds after it rang), the lady was already in her truck.
And that may be the last piece of the mystery. If it was a lady yesterday, she could very well have been startled to see a half-naked man running after her truck. In retrospect, I would've gunned it if I were her.
Beth's PowerBook seems all better now - the white spots are definitely gone. One minor issue did crop up, but some googling online reveals that it's fairly common. Apparently they install a new latch mechanism on the lid, and as a result, you have to press it firmly closed for it to fall asleep. The first several times I closed the laptop, it didn't fall asleep, so I was dreading returning it. A firm press on the latch does the trick. It's not worth the additional hassle (yet) to return it. We'll see how Beth reacts. :-)
Comments
I'm thinking it needs to get returned and fixed some more. It was closed, asleep, I wasn't near it, and it decided to wake up on its own. Unacceptable.
(mutter mutter) stupid apple care stupid fix one thing break something else stupid (mutter mutter) ;-)
Posted by: lyssa | June 17, 2004 10:45 PM
> And that may be the last piece of the mystery... I would've gunned it if I were her.
LOL!
Posted by: CarstenKlapp | June 18, 2004 08:15 AM
I had some AppleCare work done recently and have the same problem with my lid, though I attributed it to the new hinges being stiff. My problem isn't so much keeping it latched as making sure it is in the first place. Does sometime seem to come open in my backpack if I'm not careful putting it in.
I too was impressed with the turn around time. I thought it was because the service center was here in Houston. Where did yours get sent?
Posted by: Ron | June 18, 2004 08:31 AM
And now, to add insult to injury... The screen is either scratched or there's a hair stuck in it. There's a thin line going across the screen. Worse than the white spots as it's more obviousl. *sigh*
Posted by: lyssa | June 18, 2004 11:59 AM